10900号商务沟通模板 商业演讲用语/话术(63个)
1. 欢迎你的观众
开场白要跟大家打招呼,然后感谢大家的到来,以下是一些从正式和非正式的开场白。
- Good morning/afternoon/evening everyone. Thanks for coming. On behalf of Lego, I’d like to welcome you all to our offices.
- Hello everyone. I’d like to welcome you to Lego head office, I trust that you all found us okay.
- Hello everyone, I’m delighted to be speaking with you today.
- Hi everyone, I think we might still be missing a few people but I’m going to kick things off now so we have time to get through everything.
- Hello and thank you all for coming. I appreciate you being here on such a rainy Monday morning / last thing on a Friday afternoon.
2. 提出演讲的主题
你的听众其实很清楚他们为什么要来听你的演讲,但简单地重新提一下是很有帮助的。
- As you all know, I am going to be talking to you about CPC advertising best practices.
- In this presentation, I am going to walk you through some of the best practices in CPC advertising.
- For the next forty-five minutes, I am going to be speaking to you about the best practices in CPC advertising.
- By the end of this session, you will all know a little more about the best practices in CPC advertising.
3. 自我介绍
简要地告诉听众你的姓名、公司和职位。另外你还可以提及任何其他信息,用来解释为什么你有能力做这个演讲。
- My name is Kenny Jones, and I am The Head of Marketing here.
- First of all, a little bit about my background. I am the Head of Marketing at Lego, and I have been with the company for seven years. Before that, I used to work for Booking.com where I…
- To introduce myself, my name is Kenny and I am the Head of Marketing at Lego.
- By way of an introduction, my name is Kenny and I head up the Marketing department at Lego.
4. 给出演讲大纲
即使你的演讲很短,但让听众知道你即将讨论的内容也是很有帮助的,这能让你集中精力,确保他们听到的是重要内容,而不是无休止的信息流。
- My presentation will take about 45 minutes and is divided into four sections. Section 1 is going to discuss…
- Since we only have 45 minutes to discuss this huge topic, I’m going to keep things brief. This talk will be divided into four sections. To start off…
- I thought it would be helpful to share a road map of what I’m planning to cover. This talk will be divided into four sections.
- I’m going to look at four different aspects of CPC advertising in today’s presentation. Number one…
5. 提出你的期望和规则
你想从你的听众那里得到什么?你介意被打断吗?还是你鼓励大家一有问题可以随时提问?大胆说出你的期望,这可以减少很多意外情况。另外,你还可以告诉大家你在演讲过程中其他规则。
- If you have questions about anything, please kindly wait until the end of the presentation to ask them. We’ll have ten minutes for an open discussion at the end.
- Feel free to interrupt if you have any questions.
- If anything isn’t clear, put your hand up and I’ll do my best to answer your question.
- I’d be happy to answer any questions at the end of my talk.
- Unfortunately, photography isn’t allowed during this presentation.
- I would appreciate it if you could all put your phones on silent, or turn them off for the duration of this talk.
6. 开始演讲的主体部分
你的听众现在对你的身份和期望有了很好的了解。现在有一屋子的眼睛等着听你的专业知识。接下来,把你的话题变成一个问题可以帮助你顺利开始。
- So, what is CPC advertising?
- Let’s start at the very beginning. Many people ask…
如果这不适合你,那就试试下面的短语,借此表明你的介绍已经结束了,正题部分很快就会开始。
- Without further ado.
- Let’s get started.
- I’d like to start by talking about…
- Let’s kick things off.
7. 开始一个新的部分
一旦你讲完了某个部分/要点后,建议你尝试着用一句话来概括它。然后你就可以利用下面的短语过渡到另一个部分。
- Okay so that’s Facebook ads. But what about Google ads? Well…
- Now let’s turn to Google ads.
- There’s a lot more to learn about that but since we’re pushed for time, let’s move on to Google ads.
- Next up: Google ads.
- Part two: Google ads.
8. 采用列举
在古希腊,专业的公共演讲者开发了一些技巧来吸引听众的注意力。其中之一是利用他们的手指上给自己的想法来编号,这样听众就有了一个视觉上的强烈信号可以跟着演讲者一起走。
如今,在PowerPoint上显示项目符号列表的效果更好,以下是一些关于如何列出你的观点的想法。
- There are five main advantages to this approach… firstly, … secondly, … thirdly, …
- There are three main reasons why people choose Google ads. It’s primarily because…but another key factor is…some people choose them because…
- There are five stages of the process. You start by… then, you should…after that,
9. 介绍你的视觉辅助工具
最好给你的听众一些东西来强化你的观点。以下是一些短语,可以让人们看到你希望他们注意到的东西。
- If you look at this graph, you will see…
- From this chart, we can understand how …
- As you can see from this infographic, our research indicates that…
- This chart shows our findings of a recent experiment we undertook. The y-axis represents… while the x-axis stands for…
10. 结束演讲
商业演讲通常是以总结作为结束,你可以用它来强化你的要点或回到你讨论的问题上。
- That’s it on CPC advertising for today. In brief, we’ve covered …
- Well, that’s just about all we’ve got time for today, unfortunately. I hope you have learned something about CPC advertising.
- Well, that concludes my presentation today. To refresh your memory, the main takeaways are the following. Number one…
- That brings me to the end of my presentation. I hope you’re a little clearer on what CPC advertising is and when to use it.
- So to draw all that together, next time you think about CPC advertising, consider the following factors…. That’s all from me!
11. 让听众参与讨论
你已经说完了你的演讲,而听众也听到了新的信息。感谢他们的参与,然后如果你觉得时间允许的话,可以让大家提问。
- Thank you for listening. We have five minutes left over. Are there any questions?
- Thank you for your attention, I hope you’ve found this session useful. I’d be happy to answer any questions.
- Thank you for listening. I’d now like to open up the floor to questions, so just raise your hand if there’s anything else you want to know.
当你收到问题时,不要觉得你必须直接跳进答案。你可以用下面的一句话为自己多争取几秒钟的时间。
- Thank you for your question, Mike.
- That’s an interesting question.
- I’m glad you asked me that.
如果你不确定如何最好地回答某个问题是,不要害怕要求去问清楚提问者倒是是什么意思。还有就是当你不知道的时候,承认你不知道也是非常专业的。
- Could you clarify what exactly you mean by that, please?
- Are you asking about my experience or data from the industry in general?
- I’m afraid I don’t have those figures off the top of my head, but if you give me your email address at the end, I can follow up with you later.
- Unfortunately, that’s slightly outside of my area of expertise. However, I think you could almost certainly find more information on that by…
- That’s a great question and I have to say, I don’t know for sure, but my best guess would be that…
12. 与提问者沟通
为了真正展示你的专业知识,检查你的问答是否真正帮助到了提问者。
- I hope that makes sense. Is that the kind of answer you were looking for?
- Does that answer your question?
- Feel free to come and grab me afterward if you want to discuss this further.
13. 感谢你的听众
- Thank you very much for your attention.
- Thank you all for coming, I really enjoyed speaking to you today and hope this session has been useful.
- Thanks for listening, do feel free to contact me via my website or email if you think of any further questions.
模板场景
- 报价后/发送开发信/打电话后没有回应 69
- LinkedIn开发 34
- 提出价值主张 18
- 与不温不火的潜在客户重新获得接触 12
- 提出痛点 34
- 样品 25
- 提供价值或资源 42
- 利用奇招或噱头来抓住眼球 30
- 开发信经典公式 15
- 寻求推荐 22
- 介绍产品/公司/自己 58
- 新产品发布或介绍 19
- 推进后续沟通 68
- 利用第三方做背书 29
- 跟进丢单客户 4
- 约见客户 12
- 催单 4
- 在cold call后进行跟进 7
- 开发信案例 15
- 重复开发老客户 12
- 会议跟进 34
- 利用竞争对手进行开发 17
- 社交媒体开发客户 15
- 开发信分手邮件 28
- 节日销售 53
- 展会邀请 6
- 展会跟进 9
- 集客营销 10
- trigger event 触发事件 16
- 线上/网络广交会 12
- 节日问候 15
- 自动回复 19
- 报价处理 10
- 询盘回复 16
- 订单沟通 22
- 问题处理 38
- 请求帮助 27
- 涨价 20
- 客户关系维护 29
- 客户服务 57
- 联系红人/KOL/Influencer 31
- Cold Call 10
- Voicemail 11
- Live Chat 8
- 打电话 3
- 外贸商务英语 59
- 商务谈判 11
- 提问 14
- 外联/拓展 10
- 疫情邮件或开发信 46