10654号英文短句/话术模板 在不同销售场景中提出的高质量销售问题——设置沟通预期/基调(13个问题)
在你开始之前,为你们的互动做些铺垫是很有必要的。当你把这部分做好了,你就能让你的潜在客户不仅在会议的过程有所期待,还能对你这个人有所期待。
如果你在沟通前做了一个强有力的开场白,那么从那时起,你所说和所做的一切都会在这个基调上进行。同样的,如果你的开场白不给力或不明确,那么你在接下来的互动中就会有一场艰苦的战斗。
在设置预期阶段,你必须确保潜在客户知道你要做什么,大约需要多长时间,最后的步骤是什么,以及后续步骤是什么,并确认潜在客户理解和同意。
- Well, thanks for seeing me today John. What I’d like to do is really get to understand the situation you’re in and understand your requirements and then I’ll be able to go away and put a proposal together for you along with the fees. Does that sound ok to you?
John,谢谢你今天来见我,我想真正了解你的情况和需求,后续我会把提议和费用一并告诉你,你看这样可以吗? - Well, thanks for seeing me today John. What I’d like to do is really get to understand the situation you’re in and understand your requirements and then I’ll be able to see how we can help you. Does that sound ok to you?
John,谢谢你今天来见我,我想真正了解你的情况和需求,这样我们就知道该如何更好地帮助你,你觉得可以吗? - So, as I mentioned on the telephone, today’s meeting should only take about 30 minutes and what I will do is show you exactly how our product works and why it is so powerful. I will demonstrate how much time and money it can save your XXX department. Then, if everything looks good to you, we’ll arrange a time for a demo. How does that sound?
所以正如我在电话中提到的,今天的会议大概需要30分钟,我会向你展示我们的产品到底是如何工作的,为什么它如此强大。我也将向你展示它能为某某部门节省多少时间和金钱。然后如果你觉得都没问题的话,我们会安排一个演示时间。你绝这样怎么样? - What we will go over today is…, does that sound acceptable?
我们今天要讲的是….,这样OK吗? - So today, I am going to …., and then I’ll be able to see which of our solutions is the best fit for you. Is that what you had in mind?
那么今天我将…..,然后我就知道哪一个解决方案是最适合你的。你觉得这样可以吗? - Our objective this morning is to first perform a comprehensive examination of your network procedures. As I had mentioned in our last meeting, this will take about two hours. Then we will analyze the information for a few days and get back to you with our recommendation. Is that what you were expecting?
我们今天上午的目标是首先对你们的网络程序进行全面的检查。正如我在上次会议上提到的,这将需要两个小时。然后我们会花几天时间来分析信息,然后给你我们的建议。这是你所期待的吗? - Over the next 20 minutes or so, I’ll show you exactly how we are able to help your retail salespeople close more sales. Then I’ll detail our pricing structure and see what you think…Ok?
在接下来的20分钟左右的时间里,我会向你展示我们到底是如何帮助零售端的销售人员完成更多的销售。然后我会详细介绍我们的价格,然后听听你的想法……这样可以吗? - I am going to ask you a series of questions to see if I can determine the problem. Is that ok?
我将问你一系列的问题,看能否确定问题出在哪里,你看这样可以吗? - In order to do this, I am going to have to ask you several questions and some may be a little sensitive. Is that ok with you?
为了做到这一点,我不得不问你几个问题,有些问题可能有点敏感,你觉得可以接受吗? - In our discovery meeting, we will get into a few rather touchy areas…will that be alright?
在我们的探索会议中,我们将聊一些很敏感的领域……这样可以吗? - This meeting will only last about an hour, as I mentioned. However, it is best if we are not interrupted. Can you see to that for us?
正如我所提到的,这次会议将只持续一个小时左右,这期间最好不要被打断。你能帮我们落实一下吗? - We will need to tour the plant to see if the square footage is sufficient. Will we have access this afternoon?
我们需要参观一下工厂,看看面积是否足够,我们今天下午能进去吗? - So, today we will go over the entire plan, and to do that we will need some accounting information, as well as your head of I.T., Are they available?
今天我们将讨论整个计划,所以我们需要一些来自会计和IT主管的反馈,他们有空吗?
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